Squares

Internal Sales Engineer

Salary:

£28,000 - £28,000

Role type:

Permanent

Location:

North West

Ref No:

BR33760

Job Description

Primaire Consulting is on the lookout for a dynamic and outgoing Internal Sales Engineer to join a market-leading Power Transmission Manufacturer at their North West office. If you're ambitious and ready for an exciting opportunity, we want to hear from you!

My client believes in the power of teamwork and dedication. As an integral member of their team, your role as an Internal Sales Engineer involves a variety of duties to ensure seamless customer interactions and support. Here's a breakdown of your key responsibilities:

 

  • Customer Interaction:

    • Receive customer inquiries through various channels such as phone, fax, email, and post.
    • Identify and understand customer requirements effectively.
  • Technical Support:

    • Provide technical guidance and selection support to assist customers.
  • Quotation and Order Processing:

    • Generate quotations and provide accurate price and delivery information.
    • Obtain and process customer orders, ensuring a smooth contract review process.
    • Utilize SAP for efficient order processing.
  • Database Management:

    • Maintain the CRM database by documenting customer communications.
  • Customer Relations:

    • Respond to customer progress inquiries promptly.
    • Handle customer complaints with professionalism and dedication.
  • Quality Assurance:

    • Bring any non-conforming products to the attention of management for resolution.
  • Health & Safety:

    • Prioritize and uphold health and safety standards.
    • Report hazards and risks to management or the H&S coordinator.
  • Continuous Improvement:

    • Identify self-training requirements and communicate them to the immediate supervisor.
    • Bring any errors or omissions in documentation to the attention of colleagues or the supervisor.
  • Flexibility and Team Collaboration:

    • Be adaptable to handle any other duties that may arise from time to time.

 

Your commitment to excellence and attention to detail are key to their success. Join them and foster a positive and efficient work environment.

HR image

Ben Russell

Phone No: 0161 667 6021

Email : benr@primaireconsulting.com

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